Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Domestic Shipping (Canada) We ship across Canada. Shipping rates and estimated delivery times are calculated at checkout based on your location.
- Free shipping on orders over a qualifying threshold (see current promotions at checkout)
- Standard shipping: 5–10 business days
- Expedited shipping: 2–5 business days (where available)
International Shipping At this time, we primarily ship within Canada. For international inquiries, please contact us at beautykinawa@gmail.com.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Delays We are not responsible for delays caused by weather, carrier disruptions, or customs. During peak seasons (holidays, promotions), processing times may be slightly longer.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your email] and we will work to resolve the issue promptly.